Have a question?

Scroll through some of our most frequently asked questions below.

We are PROS when it comes to Wedding Stationery. Let us share our knowledge with you!

When should I mail my wedding invitations?


Rules on this vary. Our recommendation: 10-12 weeks before the wedding date. This gives plenty of time for your invitations to make their way through the postal system to your guests AND time for your guests to respond. To guarantee this, order your semi-custom invitations 16-18 weeks before the wedding date. Get started 6 months ahead for custom design.




How long until I receive my stationery once it's ordered?


The design process is approximately 7-14 business days for most orders from the semi-custom line. Production time varies based on print process and paper availability. Typical production times are listed below: Digitally Printed Orders: 10-15 business days Letterpressed Orders: 15-20 business days Foil-Stamped Orders: 15-20 business days Add 7-10 business days for orders that include handmade paper. Custom Designed stationery orders take approximately 3 weeks in design on average. Our suites go through an extensive quality check process and all of our assembly is done by hand. This takes time! We do offer rush options if you're running a bit behind schedule.




Semi-Custom Line vs. Custom Design - What's the difference?


Our semi-custom line allows you to select from pre-made designs, and personalize with your details and wedding colors. They are much faster to produce but customization options are limited. Our fully-custom design suites allow you to work with a designer to create stationery that is totally unique to your wedding style. The process takes a bit longer but gives you much more control over coloring, typestyle, layout, and overall look and feel.




How long should we give our guests to RSVP?


We are a punctual group of gals so we suggest giving your guests 6 weeks before your wedding date. This assumes you are mailing your invitations out in our recommended timeframe of 10-12 weeks before the wedding.




What does the average HP couple spend on their Wedding Stationery?


For a fully branded event, our average client spends around $5500. Save the Dates start at roughly $450 for a set of 100 from our semi-custom line. Wedding Invitations Sets start at roughly $1695 for a set of 100 from our semi-custom line. Custom design services range from $500-$900 plus the cost of the print pieces.




How much does postage typically cost?


Postage always depends on the weight and size of your finished suite. Reply Envelopes typically call for one 58c 1oz. forever stamp. Mailing Envelopes start from one 70c 2oz. forever stamp and up. We highly suggest taking your completed suite to the post office that you plan to mail from to have it weighed for exact postage prior to mailing.




How many extra suites should I order?


We recommend ordering a surplus of about 10% over your guest list. (To ensure you won't have to re-order later on!). Extra suites are suggested in case any get lost in the mail, you have last minute additions ( you know you've got a B-list), and to have as a keepsake, etc..




Will I see a proof before my items are printed?


Absolutely! You will receive a realistic digital PDF proof via email. Orders from our semi-custom line include one proof set. Our custom design clients receive three proof sets are included with your order. Additional edits and proofs are available for a $75 fee.




Do you offer Wedding Day Stationery items other than invitations and save the dates?


Yes! Some of the items we offer include Menus, Ceremony Programs, Escort/Place Cards, Seating Charts, Cocktail Signs, Napkins, Matches, Thank You Notes, etc.. Whether custom design or from our semi-custom line, we offer stationery packages that give you a sweet deal on an entire set of items to coordinate with your big day.




Do you offer Guest Addressing and/or Calligraphy?


Yes! We offer digital calligraphy (printed names and addresses) or hand calligraphy services.




What is the custom design process like?


We’ll start with a phone consultation to learn more about your wedding details and style. You’ll then receive a proposal outlining what we’ll work on together as well as a price quote. After the proposal is approved and your contract is signed, we’ll get started on the design and proofing process where you’ll see everything come to life! Once approved, our print artisans will begin creating the final product and our assembly specialists will finish up with final touches. More details on the custom design process here.




Do you offer custom watercolor illustrations?


Yes! We offer custom artwork such as venue illustrations, monograms, maps etc..




What print methods do you offer?


We specialize in Foil Stamping, Letterpress, Thermography, Embossing and Digital printing.




Do you have handmade paper?


We LOVE our handmade 100% Cotton Rag paper from India (insert heart eye emoji here).




Are any of your products recycled?


Believe it or not, our most popular paper is totally treeless! Besides making for a delicious letterpress print, our Crane Lettra paper stock is made of recycled biodegradable cotton from the garment industry.




Do you offer mailing services?


YES! Let us take care of stuffing, stamping and mailing your beautiful suites to your guests. When you receive your design proofs, you will have the option to opt in or out of our mailing services.




Do you work with clients remotely?


Absolutely! We are happy to work with clients all over the globe. Our entire process is done virtually and we ship worldwide.




Can you help me with the wording for my suite?


Yes! Wording can be confusing, but don’t worry - we’re etiquette gurus. We will provide you with a guide to collect your details and we'll take it from there.




When should I start the process of ordering my Wedding Stationery?


You'll want your invitations finished 3 months before the wedding date. As a rule of thumb, we suggest ordering invitations as early as 6 months before the wedding. If you're including save the dates, get started as early as a 12-18 months in advance. 2022 and 2023 are already on track to be our busiest years so it's never too early to be sure to secure a spot on our design calendar. Click here for a handy guide to determine exactly when you should order and mail out your invites!





Question still unanswered? Contact us!